Takedown Scoring and Stats
Known Issues

Current release: 3.4.6 (12/15/2024)

• 10/22/24 — Crash after launch on iPad
  Workaround: delete Takedown and re-download from App Store. Here’s how to delete Takedown.
  Plan: none

• 12/19/24 — when using iOS 18.2, all date selectors are transparent. It looks like this.
  Workaround: the selector is still functional, it’s just very difficult to see the dates. Don’t update to iOS 18.2 until our next release.
  Plan: fixed in next release.

• 12/19/24 — when you select the official time for a PIN and then tap off to proceed, the PIN is incorrectly scored.
  Workaround: when you select the official time for a PIN, tap off to an area of the screen that does not have a button. If you tap off to End Match, the problem appears. Tap a blank area of the scoring screen.
  Plan: fixed in next release.

• 12/11/24 — unable to End Match after a PIN.
  Workdaround: none. Force quit the app and relaunch.
  Plan: investigating. Unable to reproduce. If you can reproduce, please let us know at support@levelchanger.com

• 11/26/24 — a blank rown can appear when selecting a wrestler from your Roster.
  Workaround: it doesn’t cause any harm, ignore it.
  Plan: investigating.

• 11/18/24 — scoring interface becomes non-functional through some unusual scoring sequence. We’ve seen this twice in the field.
  Workaround: we don’t know how to reproduce this bug. If you can reliably reproduce it, please reach out to support@levelchanger.com.
  Plan: investigating.

• 11/9/24 — Takedown LIVE. If you publish matches to Takedown LIVE and change the name of your tournament, the matches will appear as two different events.
  Workaround: no workaround. Use the Event checklist before scoring.
  Plan: none

• 11/9/24 — Takedown LIVE notifications are broken
  Workaround: none
  Plan: none

• 10/28/24 — Videos appear to be local but they aren’t. They’re in iCloud Photos. During upload to YouTube, this can cause excessive delays as the video first has to be downloaded from iCloud Photos before it can be uploaded to YouTube.
  Workaround: don’t use iCloud Photos. It creates multiple problems that are frustrating, unexpected and difficult to diagnose. Turn iCloud Photos off. iCloud Drive is not the same as iCloud Photos and it is OK to leave iCloud Drive enabled.
  Plan: none. Turn iCloud Photos off on your Takedown iPads to avoid frustrating and difficult to diagnose problems.

• 10/28/24 — Videos disappear from iCloud Photos after deletion from device.
  Workaround: If you delete the local video copy, that deletion persists to all your devices (registered to the same Apple ID) and iCloud Photos. Do not use iCloud Photos to backup your videos. If you want to keep a copy of your original Takedown-recorded videos, find a different method — Dropbox, Google Photos, Google Drive, iCloud Drive, copy to computer or external drive — for retaining your original Takedown-recorded videos. Note: iCloud Photos and iCloud Drive are different Apple services. iCloud Drive is fine as a backup location for your video. iCloud Photos is not.
  Plan: none, this is a iCloud Photos limitation.

• 10/22/24 — Crash after launch on Macintosh
  Workaround:

  • Uninstall Takedown from the Macintosh

  • Delete associated Takedown files manually:

    1. In the Finder navigate to the home folder and open it

    2. To show hidden files, press Command + Shift + . (Note the period here) Hidden files will be in shown as light gray.

    3. Navigate to Library>Containers>Takedown. Move the Takedown folder to the trash and empty the trash.

  • Re-install Takedown from the App Store

  • Launch Takedown

    Plan: none

• 9/20/24 — Flagrant Misconduct implementation is incorrect.
  Workaround: score the -3 team points via Team Point Deduction
  Plan: fix in future release or remove feature. Engineering evaluating.

• 1/24/23 — enabling ‘Guided Access’ iOS feature will cause a crash in Scoring
  Workaround: don’t enable ‘Guided Access’ iOS feature in iPad Settings
  Plan: investigating

• 1/21/24 — a match has a PIN but the match result is reported as a decision
  Workaround: rescore the match or reach out to us and we can fix in the database
  Plan: fix in future release

• 1/12/24 — Roster or Opponent Team wrestler edits are not reflected if the wrestler is already loaded as a competitor in Scoring. This does not impact how the wrestler names are saved when the match is complete.
  Workaround: reselect the wrestler in Scoring
  Plan: fix in future release.

• 1/12/24 — when using an external camera, the image in the viewport is flipped on its vertical axis. This can be disorienting. It does not impact the recorded video, just the image in the viewport
  Workaround: none
  Plan: fix in future release.

• 12/3/23 — a customer reports data synchronization problem between iPads. Unknown if this is impacting additional users. The on-screen error looks like this.
  Workaround: none. We can fix it on our side.
  Plan: If you encounter, please send email to support@levelchanger.com.

• 11/30/23 — for Signing Up for Takedown, icloud.com email address doesn’t work.
  Workaround: use another email address. A team-focused, Gmail address works best
  Plan: none. This is a limitation of our authorization and authentication services platform.

• 11/2/23 — state-specific weight classes in Settings do not automatically update with the most recent value.
  Workaround: force-quit Takedown and relaunch to load any state-specific changes
  Plan: improve in future release.

• 10/25/22 — Scoreboard display is stretched vertically or horizontally when using Apple AV adapter.
  Workaround: Takedown>>Settings>>Scoreboard, turn the scoreboard off/on once or twice.
  Plan: none.

• 6/3/22 — changing your My Team name may not persist to your Takedown LIVE presentation
  Workaround: let us know at support@levelchanger.com and we can manually fix. You can also manually configure your Takedown LIVE appearance in Takedown>>Settings>>Takedown LIVE.
  Plan: none