Takedown Scoring and Stats
Known Issues

Current release: 3.5.13 (12/20/2025)

• 12/21/2025 — reports of Event Weigh In data disappearing.
  Workaround: investigating
  Plan: investigating, can not reproduce

• 12/21/2025 — Scoreboard requires iOS 16+. That warning was missing in Settings>>Scoreboard when running iOS 15 so the user would assume iOS 15 compatibility.
  Workaround: none
  Plan: fixed in 3.5.13.

• 12/16/2025 — Bluetooth speaker doesn’t work with Scoreboard.
  Workaround: none
  Plan: fixed in 3.5.13

• 12/15/2025 — in rare cases, selected Weight Classes for Event are not the weight classes used.
  Workaround: in Season>>Edit>>reselect your default weight classes and Done.
  Plan: none, can not reproduce

• 12/15/2025 — some changes in Roster and Opponent Team wrestlers are not persisted to the Scoreboard
  Workaround: disable and re-enable the Scoreboard
  Plan: fix in 3.5.14

• 12/12/2025 — some reports of duplicate names in Rosters and Opponent Teams.
  Workaround: select the duplicate wrestler, Edit>>Done>>Merge
  Plan: none, can not reproduce.

• 12/10/2025 — iPadOS 26. Transparent background in popovers make it difficult to read information.
  Workaround: in iPad Settings, turn on Accessibility>Display & Text Size>Reduce Transparency
  Plan: none

• 12/8/2025 — not having an Internet connection can make the app inoperable or generate unexpected results
  Workaround: establish a valid Internet connection and log in. For a venue without reliable Internet, use a cellphone hotspot.
  Plan: investigating

• 12/8/2025 — iPadOS 26. Numerous reports of visual abnormalities running Takedown on iPadOS 26. If possible, defer upgrading to iPadOS 26. Use iOS 18 instead.
  Workaround: don’t upgrade to iPadOS 26, stay with iOS 18.
  Plan: investigating.

• 11/24/2025 — in the process of improving the App Store experience, we’ve introduced some bugs.
  
  1. Subscription expiration date(s) are incorrect
  3. If you change the Apple Account used to purchase subscriptions, the Takedown Store can show unexpected results.
  
  Workaround for all: none. Contact us at support@levelchanger.com
  Plan: investigating

• 11/24/2025 — various non-subscription related Error messages that prevent you from using the app
  
  1. Error message: “The team identifier could not be found”
  Workaround: none, contact us at support@levelchanger.com
  
  2. Error message: “Network error (such as timeout, interrupted connection or unreachable host) has occurred.”
  Workaround: 1.download 3.5.10 or later; 2. Verify working Internet connection; 3. launch Takedown; and 4. Log in to Takedown
  Plan: improved in 3.5.10, further improvements under investigation
  
  3. Error message: ‘Database migration connection lost’.
  Workaround: force quit Takedown (instructions) and relaunch
  
  4. Error message: “Database is not set up correctly.”
  Workaround: update the iPad to release 3.5
  Plan: none, intended behavior. Release 3.4 can not access 3.5 formatted data.

• 11/24/2025 — scoring blood time at the beginning of a period can generate multiple BT notations in the scoring transcript
  Workaround: investigating
  Plan: investigating

• 11/10/2025 — you can’t reformat your data to release 3.5 using an iPad running iOS 15. Once the data is reformatted, any iPad running iOS 15+ can be used as long as it is running Takedown release 3.5.
  Workaround: (1) if you have access to an iPad running iOS 16+, log in to Takedown on that iPad to transition to release 3.5, (2) if your iPad is upgradeable to iOS 16+, do the upgrade and retry, and (3) if those options aren’t available, reach out to support@levelchanger.com and we’ll migrate your data to release 3.5.
  Plan: none, this is the intended behavior

• 2/11/2025 — scoreboard advertising durations are inconsistently applied
  Workaround: none
  Plan: investigating

• 2/5/2025 — scoring multiple pins in a match was possible in older versions of Takedown. These matches will cause the pin count in certain reports to be overstated.
  Workaround: rescore the match(es) so that there is one pin.
  Plan: none

• 1/30/25 — getting a notification might stop video recording.
  Workaround: enable Do Not Disturb. Note that this has the undesirable side effect of disabling the “Video Stopped Recording” notification that Takedown sends to your device when the operator puts Takedown in the background while video recording a match.
  Plan: none.

• 1/30/25 — getting a system alert — low battery warning, for example — stops video recording.
  Workaround: it is possible that enabling Do Not Disturb will prevent system alerts from appearing. Engineering is unable to test this situation.
  Plan: none.

• 1/23/25 — error getting channels from YouTube reported in Manage Video.
  Workaround: in Manage Video, log out of YouTube and log back in to YouTube.
  Plan: none.

• 1/23/25 — secondary clocks disabled when Undoing back to previous period and match clock is 0:00
  Workaround: add time to match clock.
  Plan: reproducible, none.

• 1/23/25 — in Settings>>Takedown LIVE, persistent message says “checking for team registration” and match scores aren’t publishing to Takedown LIVE.
  Workaround: log out of Takedown and log back in. In Settings>>Takedown LIVE, enable Takedown LIVE.
  Plan: reproducible. None.

• 1/16/25 — swiping down and revealing Notifications during video recording will stop the video.
  Workaround: turn off Notifications, don’t swipe down during a match.
  Plan: none

• 11/9/24 — Takedown LIVE. If you publish matches to Takedown LIVE and change the name of your tournament, the matches will appear as two different events.
  Workaround: no workaround. Use the Event checklist before scoring.
  Plan: none

• 11/9/24 — Takedown LIVE notifications are broken
  Workaround: none
  Plan: none

• 10/28/24 — Videos appear to be local but they aren’t. They’re in iCloud Photos. During upload to YouTube, this can cause excessive delays as the video first has to be downloaded from iCloud Photos to your iPad before it can be uploaded to YouTube.
  Workaround: don’t use iCloud Photos. It creates multiple problems that are frustrating, unexpected and difficult to diagnose. Turn iCloud Photos off. iCloud Drive is not the same as iCloud Photos and it is OK to leave iCloud Drive enabled. Do not use iCloud Photos.
  Plan: none. Turn iCloud Photos off on your Takedown iPads to avoid frustrating and difficult to diagnose problems.

• 10/28/24 — Videos disappear from iCloud Photos after deletion from device.
  Workaround: If you delete the local video copy, that deletion persists to all your devices (registered to the same Apple ID) and iCloud Photos. Do not use iCloud Photos to backup your videos. If you want to keep a copy of your original Takedown-recorded videos, find a different method — Dropbox, Google Photos, Google Drive, iCloud Drive, copy to computer or external drive — for retaining your original Takedown-recorded videos. Note: iCloud Photos and iCloud Drive are different Apple services. iCloud Drive is fine as a backup location for your video. iCloud Photos is not. Do not use iCloud Photos on the same iPad as Takedown.
  Plan: none, this is a iCloud Photos limitation.

• 10/22/24 — Crash after launch on Macintosh
  Workaround:

  • Uninstall Takedown from the Macintosh

  • Delete associated Takedown files manually:

    1. In the Finder navigate to the home folder and open it

    2. To show hidden files, press Command + Shift + . (Note the period here) Hidden files will be in shown as light gray.

    3. Navigate to Library>Containers>Takedown. Move the Takedown folder to the trash and empty the trash.

  • Re-install Takedown from the App Store

  • Launch Takedown

    Plan: reproducible, none

• 1/24/23 — enabling ‘Guided Access’ iOS feature will cause a crash in Scoring
  Workaround: don’t enable ‘Guided Access’ iOS feature in iPad Settings
  Plan: investigating

• 1/12/24 — Roster or Opponent Team wrestler edits are not reflected if the wrestler is already loaded as a competitor in Scoring. This does not impact how the wrestler names are saved when the match is complete.
  Workaround: reselect the wrestler in Scoring
  Plan: fix in future release.

• 1/12/24 — when using an external camera, the image in the viewport is flipped on its vertical axis. This can be disorienting. It does not impact the recorded video, just the image in the viewport
  Workaround: none
  Plan: fix in future release.

• 11/30/23 — for Signing Up for Takedown, icloud.com email address doesn’t work.
  Workaround: use another email address. A team-focused, Gmail address works best
  Plan: none. Cause is unknown.

• 11/2/23 — state-specific weight classes in Settings do not automatically update with the most recent value.
  Workaround: force-quit Takedown and relaunch to load any state-specific changes
  Plan: none

• 6/3/22 — changing your My Team name may not persist to your Takedown LIVE presentation
  Workaround: let us know at support@levelchanger.com and we can manually fix. You can also manually configure your Takedown LIVE appearance in Takedown>>Settings>>Takedown LIVE.
  Plan: reproducible, none