Takedown Scoring and Stats
Known Issues

Current release: 3.4.9 (1/12/2025)

  • 10/22/24 — Crash after launch on iPad
    Workaround: delete Takedown and re-download from App Store. Here’s how to delete Takedown.
    Plan: none

  • 1/16/25 — swiping down and revealing Notifications during video recording will stop the video.
    Workaround: turn off Notifications, don’t swipe down during a match.
    Plan: investigating

  • 1/16/25 — swiping down and revealing the Control Center during video recording will stop the video recording.
    Workaround: turn off the Control Center access in Takedown, don’t swipe down during a match.
    Plan: investigating

  • 1/16/25 — Video Room, Opponent Takedown clips are incorrect.
    Workaround: none.
    Plan: fix in next release.

  • 1/13/25 — release 3.4.8 introduced a bug into the scoring of a dual meet double forfeit that causes a crash when the match is uploaded to Trackwrestling.
    Workaround: if you experience a crash uploading to Trackwrestling, go to the Event in Takedown and delete double forfeits in the Event. For a dual meet, use ‘Double Forfeit Unscored Weight Classes” to easily rescore the double forfeits that you deleted.
    Plan: release 3.4.9 fixes the scoring bug for newly scored double forfeits. It does not repair existing matches that we scored as double forfeits using 3.4.8. That needs to be done manually using the workaround above.

  • 1/9/25 — ‘1st Takedown’ metric in Leaderboard is inoperative
    Workaround: none
    Plan: Fixed 3.4.9

  • 1/8/25 — College. Can’t add secondary role for Contact.
    Workaround: none
    Plan: reproducible. Fixed 3.4.9

  • 1/8/25 — Creating clips for takedowns in Video Room doesn’t work.
    Workaround: none
    Plan: partially fixed in 3.4.9

  • 1/8/25 — System alerts stop video recording
    Workaround: investigating
    Plan: not reproduced yet. Investigating

  • 11/26/24 — a blank rown can appear when selecting a wrestler from your Roster.
    Workaround: it doesn’t cause any harm, ignore it.
    Plan: investigating.

  • 11/18/24 — scoring interface becomes non-functional through some unusual scoring sequence. We’ve seen this twice in the field.
    Workaround: Force quit the app and relaunch.
    Plan: investigating. We don’t know how to reproduce this bug. If you can reliably reproduce it, please reach out to support@levelchanger.com.

  • 11/9/24 — Takedown LIVE. If you publish matches to Takedown LIVE and change the name of your tournament, the matches will appear as two different events.
    Workaround: no workaround. Use the Event checklist before scoring.
    Plan: none

  • 11/9/24 — Takedown LIVE notifications are broken
    Workaround: none
    Plan: none

  • 10/28/24 — Videos appear to be local but they aren’t. They’re in iCloud Photos. During upload to YouTube, this can cause excessive delays as the video first has to be downloaded from iCloud Photos before it can be uploaded to YouTube.
    Workaround: don’t use iCloud Photos. It creates multiple problems that are frustrating, unexpected and difficult to diagnose. Turn iCloud Photos off. iCloud Drive is not the same as iCloud Photos and it is OK to leave iCloud Drive enabled.
    Plan: none. Turn iCloud Photos off on your Takedown iPads to avoid frustrating and difficult to diagnose problems.

  • 10/28/24 — Videos disappear from iCloud Photos after deletion from device.
    Workaround: If you delete the local video copy, that deletion persists to all your devices (registered to the same Apple ID) and iCloud Photos. Do not use iCloud Photos to backup your videos. If you want to keep a copy of your original Takedown-recorded videos, find a different method — Dropbox, Google Photos, Google Drive, iCloud Drive, copy to computer or external drive — for retaining your original Takedown-recorded videos. Note: iCloud Photos and iCloud Drive are different Apple services. iCloud Drive is fine as a backup location for your video. iCloud Photos is not.
    Plan: none, this is a iCloud Photos limitation.

  • 10/22/24 — Crash after launch on Macintosh
    Workaround:

    • Uninstall Takedown from the Macintosh

    • Delete associated Takedown files manually:

      1. In the Finder navigate to the home folder and open it

      2. To show hidden files, press Command + Shift + . (Note the period here) Hidden files will be in shown as light gray.

      3. Navigate to Library>Containers>Takedown. Move the Takedown folder to the trash and empty the trash.

    • Re-install Takedown from the App Store

    • Launch Takedown

      Plan: none

  • 1/24/23 — enabling ‘Guided Access’ iOS feature will cause a crash in Scoring
    Workaround: don’t enable ‘Guided Access’ iOS feature in iPad Settings
    Plan: investigating

  • 1/12/24 — Roster or Opponent Team wrestler edits are not reflected if the wrestler is already loaded as a competitor in Scoring. This does not impact how the wrestler names are saved when the match is complete.
    Workaround: reselect the wrestler in Scoring
    Plan: fix in future release.

  • 1/12/24 — when using an external camera, the image in the viewport is flipped on its vertical axis. This can be disorienting. It does not impact the recorded video, just the image in the viewport
    Workaround: none
    Plan: fix in future release.

  • 12/3/23 — a customer reports data synchronization problem between iPads. Unknown if this is impacting additional users. The on-screen error looks like this.
    Workaround: none. We can fix it on our side.
    Plan: If you encounter, please send email to support@levelchanger.com.

  • 11/30/23 — for Signing Up for Takedown, icloud.com email address doesn’t work.
    Workaround: use another email address. A team-focused, Gmail address works best
    Plan: none. Cause is unknown.

  • 11/2/23 — state-specific weight classes in Settings do not automatically update with the most recent value.
    Workaround: force-quit Takedown and relaunch to load any state-specific changes
    Plan: improve in future release.

  • 10/25/22 — Scoreboard display is stretched vertically or horizontally when using Apple AV adapter.
    Workaround: Takedown>>Settings>>Scoreboard, turn the scoreboard off/on once or twice.
    Plan: none.

  • 6/3/22 — changing your My Team name may not persist to your Takedown LIVE presentation
    Workaround: let us know at support@levelchanger.com and we can manually fix. You can also manually configure your Takedown LIVE appearance in Takedown>>Settings>>Takedown LIVE.
    Plan: none